2000establishedFrom a modest beginning to thebenchmark for electronic security.
What began as a small security business with a big idea has become a company whose first customers are still its customers. The chapters below are how it happened, and what each one still means for the people we protect today.
A passion‑driven vision
Eclipse Security Systems opens its doors in Melbourne's south‑east with a simple purpose: protect what people value most, and give honest, expert advice on a system to suit each customer's needs and budget rather than the biggest system that can be sold.
The first customers, still here
Quality installations, modern systems, maintenance plans and customer service that answers meant the organisations who trusted Eclipse at the beginning of the century are still operating at full capacity and efficiency on systems we look after today.
A head office, a warehouse and a service department
Hallam becomes home. 1/54‑56 Centre Road holds the head office, warehouse stock and the dedicated service department, with technicians dispatched across Melbourne and regional Victoria and a 24/7 emergency response line that is answered at 3am.
One integrator, not four contractors
Security cameras, access control, alarm and intercom systems and Grade A1 monitoring, designed to work as one system with one point of contact, with fog security, vape detection and preventive maintenance added as customers asked for them.
Licensed, inspected and accredited
Membership of ASIAL, the Australian Security Industry Association; WPCG accreditation so our technicians can work on bp, Ampol and Viva Energy sites; licensed and insured technicians; and alarm monitoring through a Grade A1 control room inspected to Australian Standard AS 2201.2.
A supply chain for government and utilities
NDAA‑compliant cameras sourced through a vetted supply chain and assessed at model level, so councils, utilities and other sensitive sites can run the equipment they are permitted to run, with the documentation to prove it.
Five new school buildings and a stand at EduTECH
In a single year Eclipse secures five new Victorian school buildings working directly with the builders, and takes booth #516 at EduTECH 2024 at the Melbourne Convention and Exhibition Centre to show educators what integrated campus security looks like.
The benchmark, and the next promise
A 5.0 Google rating, more than 70 organisations protected, a customer portal for every account and the same 90‑day guarantee on every installation we have ever made. Your security is our legacy, and our promise.
Two decades on, we still begin with the same question: what do you need to protect?
We set out to exceed expectations on every job and to earn trust that lasts for decades rather than a single sale. More than two decades on, that is still how every assessment, installation and service call at Eclipse is measured.
Five promises we have kept since the first installation.
Every Eclipse customer is served under the same five commitments, whether the job is a single intercom or a campus‑wide system. Hover or tap a promise to see it on the star.
- 01
Fair pricing, quoted for you
Buying in bulk from our suppliers lets us pass the savings on, and every quote is bespoke: sized to your needs and your budget, never a package you did not ask for.
- 02
Support that outlasts the install
Proactive maintenance plans reduce your risk, and our customer service team lets you know in advance when an update or a part replacement is due, not after something fails.
- 03
Technology that keeps pace
Partnerships with trusted suppliers around the world keep us ahead of the curve, so the system you buy today is one we would choose for ourselves.
- 04
Service for life
Our team prioritises your needs and respects your home, workplace or business during every interaction. Exceptional service is for the life of the system, not just the sale.
- 05
Products we stand behind
Reliability backed by a robust manufacturer's warranty, and any fault within 90 days of installation repaired or replaced at no extra cost.
The people who answer the phone, draw the plan and climb the ladder.
Eclipse is run by people you can name. A technical sales consultant assesses your vulnerabilities and recommends a solution, a project manager and an installation coordinator plan it, licensed technicians install it, and a service coordinator and finance manager look after it for years afterwards.
Leads the teamGreg Flood
Managing Director · Director & Technical Sales · Eclipse Security Systems
Greg leads the company and its technical sales with the brief Eclipse started with in 2000: honest, expert advice on a security system to suit your needs and budget, from a team that stays with you for the life of the system. The standard every consultant, coordinator and technician at Eclipse works to starts with him.
- Leads the company and its technical sales
- Fosters a culture of safety and security in the community
- Honest, expert advice to suit your needs and budget
Who you will deal with, in the order you will meet them.
Walks your site, assesses the vulnerabilities and recommends a solution you can act on. One of the names customers mention in our Google reviews.
Plans and coordinates each project so the installation runs smoothly from the first site meeting to handover.
Schedules the technicians and keeps you informed about when the team arrives and what to expect on the day.
Logs your service request, books the technician and follows it through until the job is closed.
Looks after your account, invoicing and maintenance agreements, so the paperwork is as tidy as the installation.
One enquiry, six hand‑offs, no gaps.
Follow the pulse. Each person passes your project to the next with everything they learned, so you never explain your site twice.
Licensed, insured and trained twice.
Our technicians are fully dedicated, trained, licensed and insured. They train in‑house and with our security suppliers, so every installation and maintenance visit is done to the latest standard for the brand being fitted. New team members complete a comprehensive induction covering what Eclipse expects of them and what our customers expect of us, before they attend a site.
- Licensed and insured, with in‑house and supplier training
- A full induction on customer service before the first site visit
- The same technicians for installation, maintenance and repairs
- The names in our reviews: Keith, Haylee and Lee
Who turns up, and what they bring.
Almost every sector, and the homes in between.
Advanced access control, CCTV surveillance and intrusion alarms, built around the way each industry works. Filter the wall by sector to see the organisations that trust Eclipse and the sectors we serve.
Yarra Valley GrammarEducation
Kuehne+NagelLogistics
Victoria SESEmergency services
BPFuel retail
Trinity Grammar SchoolEducation
McConnell DowellConstruction & engineering
South East WaterUtility
The National Golf ClubClubs & venues
Eltham CollegeEducation
Smokemart & GiftboxRetail
Woodleigh SchoolEducation
dormakabaManufacturing
Liberty OilFuel retail
Nazareth CollegeEducation
Camberwell Girls GrammarEducation
SynechronCommercial offices
Filton PackagingManufacturing
JMC AcademyEducation
Monaco HickeyCommercial
Narre Warren South CollegeEducation
Power EquipmentIndustrial
John Cotton AustraliaManufacturing
BD GroupIndustrial
Refuge VictoriaCommunityCustomers who joined Eclipse at the beginning of the century still operate at full capacity and efficiency, and we put that down to four things: quality installations, modern systems, maintenance plans that keep them current, and a customer service team that answers. Logos are a sample of the organisations we work with; the full customer base spans almost every industry sector and the homes in between.
How we work in each sectorWe would rather show you than tell you.
Trade events let educators, facilities managers and security professionals see integrated systems working, ask the hard questions and compare platforms side by side. Here is where we were last, and how to meet us next.
EduTECH 2024
Australia's largest education event: a two‑day conference and multi‑brand exhibition covering the entire education lifecycle. Eclipse took a stand to show what integrated video surveillance, access control and alarm systems look like on a modern campus.
EduTECH · MelbourneWhat was on the stand
- Integrated video surveillance, access control and alarm systems for campuses
- The challenges facing educational institutions, and how each solution answers them
- Real‑world case studies of campus security and streamlined operations
- Special incentives for visitors who registered with Eclipse
Meet us next
Our next events are announced here and to newsletter subscribers first. In the meantime, the fastest way to see our systems working is a free on‑site assessment with a technical sales consultant.
Head office: 1/54‑56 Centre Road, Hallam, VIC 3803 · 1300 66 11 99
About Eclipse, in short.
Since 2000. Eclipse was established in Melbourne's south‑east and has grown over more than two decades into a national provider of electronic security, with its head office and warehouse in Hallam. Customers who joined at the beginning of the century are still with us.
Our head office and warehouse are at 1/54‑56 Centre Road, Hallam, VIC 3803. We serve home and business owners throughout Victoria, with technicians dispatched from Hallam and 24/7 emergency response on 1300 66 11 99.
Yes. Our technicians are fully dedicated, trained, licensed and insured, with in‑house training and regular training from our security suppliers so installations and maintenance meet current standards. Every new team member completes a comprehensive induction before attending a customer site.
Eclipse is a member of ASIAL, the Australian Security Industry Association, and holds WPCG accreditation, which clears our technicians to work on bp, Ampol and Viva Energy sites. Alarm monitoring is provided through a Grade A1 control room, the highest grade awarded by ASIAL, inspected to Australian Standard AS 2201.2 (2004).
Yes. Alongside hospitals and medical facilities, manufacturing and industrial sites, schools and colleges, pubs and clubs, public places, pharmacies, hotels and retail, Eclipse installs and services alarm, camera, intercom and access systems for homes across Victoria, with the same free assessment and 90‑day guarantee.
A member of the Eclipse team contacts you within one business day to confirm the details and a suitable time. A technical sales consultant then assesses the site and your vulnerabilities free of charge, and you receive a bespoke recommendation and fixed quote. From there the project manager, installations coordinator and technicians take over, and the service team looks after the system for its life.
The simplest way is the free on‑site assessment, where the consultant can walk you through how each system would work on your premises. We also exhibit at industry events; our most recent was EduTECH 2024 at the Melbourne Convention and Exhibition Centre, and the next is announced on this page and to newsletter subscribers first.